Services Currently Affected by Coronavirus
Practical Garden Ponds continues to offer our complete services (sales, customer service, order fulfillment, local contracting, etc.) during the coronavirus pandemic. Our staff is taking extra precautions to maintain a healthy work environment, and the vast majority of our supply chain is unaffected.
Some items may experience shipping delays of a few days. In most cases, we will notify you of any change in expected shipping times. If for any reason, your purchase cannot be fulfilled, we will contact you immediately and offer a complete refund or, if you prefer, a substitution of a similar product.
Please see the list below for affected products:
- Extended lead times due to supply chain issues
- A&L Furniture — 3-5 weeks on all furniture items
- Other Amish products — 1-2 weeks additional lead time than usual
- Atlantic Water Gardens — 1-2 weeks on some products (esp. parts)
- Dainichi — 1-2 weeks on some products; longer for Premium
- Oase — 1-2 weeks on some products (esp. parts)
- Limited or no availability due to closures or supply chain issues